Do these sound familiar to you?
IT – challenged to do more with less, innovate, and keep up with growth. Responsible for managing core voice and data, but always stretched thin.
Operations – must maintain up-to-date telecom inventory, but unable to view of all telecom assets, tied to locations, described and categorized regardless of carrier product name.
CFO/Accounting – manage all telecom spend, process invoices, identify discrepancy/variances comparing to previous and market rates. Apply GL coding, route for approval workflows and general ledger, all while maintaining a history of spend by product by location.
Strategic Planning – stay aligned on all telecom strategy as enterprises pursue M&A (assess, integrate and align networks), drive rapid growth strategies (inventory and contract database to understand assets and what is needed for expansion), and drive mobile innovation (integrated MDM readily deploys content and applications to devices).
HR – manage current employee mobile device programs and roster with best practices around inventory, usage, policies, monitoring, and integrations into contact database for new, terminating and traveling employees.