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Managed Mobility Services
Managed Mobility Services (or MMS) is a term used to describe the process management needed for a company to acquire, provision, and support smartphones, tablets, and other mobile devices. As mobile technologies are changing human behaviors and becoming increasingly ingrained in business, it’s more important than ever for enterprises to streamline mobility management processes and leverage industry expertise to drive strategic decisions.

 

According to a 2016 Gartner study, “Mobility has moved beyond devices and is now inextricably linked with business innovation.” Parallel to Gartner’s findings, we also see that when companies embrace mobility as not just a necessity, but a competitive advantage, they reap exponential rewards.

Why is Managed Mobility Services a Game Changer?

In the past, IT and the business have been forced to own the tactical burden and complexity of managing all that compasses a mobility ecosystem:

  • The assets and devices themselves including real-time inventory, reporting, and depot
  • The financials, invoice processing and spend management including ROI analysis and proactive usage reporting
  • The technology landscape, policy and program creation, knowledge of industry best practices, and leveraging EMM/MDM tools
  • Vendor management practices including choices, negotiation, and contract management
  • Providing quality end-user mobility support and service desk

However, strong managed mobility services from a trusted partner allow clients to experience a best-in-class mobility environment while utilizing their valuable internal IT talent for business impacting initiatives that drive growth. This equals lower overall total cost, competitively managed mobility ecosystem, and happy employees experiencing top-notch support.

Learn about how Wright Medical decreased spend, improved reporting, and enhanced end user support with Renodis Managed Mobility Services.

 

“Thanks to Renodis we get more in-depth reporting, analysis and control of our mobility area, including both spend and usage, while freeing up more time for myself and my employees to focus on other areas for our customers.”
– Mike Colley, EUC Infrastructure Architect, Wright Medical Group

A Mobile-First strategy in today’s world is in essence a paradigm shift, but one that stretches even farther than our current view of software apps and the internet – it is the idea of FIRST thinking about the way information will be digested and the tools that will be used from the mobile device user’s […]

Now that employees and major enterprises are increasingly managing their businesses through mobile devices, there is a greater need than ever for secure managed mobility solutions that provide the highest level of IT efficiency. Trying to implement these measures on outdated systems and through existing structures is both frustrating and costly. Here is how the right managed mobility solution can deliver both mobile security and expense management capabilities.

Mobility Management Services

An organization that isn’t utilizing mobile capability today is likely to end up behind the curve sooner rather than later. It’s been found that organizations that lack mobile solutions will eventually lose skilled employees, have lower productivity among their workforce, and even have less satisfied clients.

A strategic mobility management system can not only improve these items within an organization, but it can also save costs. Employees become up to 25% more productive while at the same time the company spends 35% less on mobility. In addition to these benefits, there is greater overall security.

Enhanced Mobile Security

Now that employees and enterprises have shifted use to mobile devices, security has become an overriding concern. Fortunately, the top managed mobility solutions are addressing security issues with a variety of measures. Some of the ways that a mobility solution delivers security are:

  • employees and customers are asked to use a PIN code to access the system
  • when a device is lost, there are policies in place to wipe data immediately
  • devices are encrypted as are any data cards that are used in multiple mobile devices
  • a mobile VPN might be offered as a solution
  • mobile devices are given both antivirus and firewall capability.

Mobility Expense Management Solutions

One way that businesses maximize efficiency is through expense management. By enhancing the ability to manage expenses through a mobility solution, companies will begin saving on a grand scale. Just a few of the ways that mobility expense management is now possible include:

  • mobile invoice processing capability
  • proactive data monitoring
  • costs can be allocated directly to the GL, which eliminates errors and surprises
  • mobile inventory management solutions
  • wireless contract management to save time and reduce errors
  • ability to track expense per employee and per expense item.

Today’s enterprise customers are demanding more flexibility with their mobile solutions. If left un-checked the expense of your corporate mobility environment can begin to increase to an untenable amount. The benefits of a managed mobility solution are many, and with security services now available, as well as the expense management capabilities, make these strategic solutions a strong contender for any enterprise that wishes to remain competitive.

How can you easily achieve the benefits of Managed Mobility Solutions? Contact us today to learn to more!

With 20+ years of Telecommunications Industry experience, Jason Madison is part of the Renodis Enterprise Account Management Team.  Jason earned his MBA in 2007 while working at Sprint and has used his education and experience to consult with Fortune 500 corporations throughout his career.  He is a seasoned professional with experience in telecommunication strategy development. Jason has extensive experience in senior sales, management, and strategy roles with AT&T, Eschelon, and Sprint.

 

It’s all about perception, isn’t it?  Since the dot.com era, the ‘mom and pop’ shop has tried to appear larger and more established to convey stability and credibility.  Large companies long for the deeper relationships with customers that small companies have.  Mobility is an unprecedented game-changer, allowing your business to alter market perception – here’s how. Read more

Mobility is an essential part of today’s workforce. To hear of an employee who does not have access to corporate email remotely is nearly unheard of. According to Gartner, worldwide mobile voice and data revenue will exceed one trillion dollars a year by 2014[1].  The desire and necessity for increased mobility has brought about drastic changes in the new corporate landscape:  the desire to utilize a device of their choosing, and the necessity to use this mobility to attract a younger, more tech-savvy workforce. Being chained to one’s desk has quickly become a thing of the past, while both mobility and productivity are on the upswing. A study performed by Ipso-Reid shows that BlackBerry smartphone users can turn 53 minutes of downtime into productive work time each day, increasing overall productivity by nearly 30%[2]. Increased workforce mobility has brought about many changes within the enterprise, permanently altering the terrain of the corporate landscape.

There are obvious changes that mobility impacts upon the corporate environment, and some not-so-obvious effects.

Impact:  POSITIVE

  • Cost Savings
    • Office Equipment – because a combination of laptops, tablets, and smartphones can more than compensate for a desktop computer and land line phone, the savings on office equipment is straight forward.  In the past, many corporations have overspent in providing workers both a laptop and desktop computer, in addition to a land line and cellular telephone.   Increased mobility eliminates the need for unnecessary equipment.
    • Office Space – in an economy where every cent of cost savings is precious, managers can realize returns by downgrading or even eliminating office space.
    • Time Saving – Employees without a commute typically start work earlier and finish work later.
  • Increased Employee Responsiveness – mobile equipment enables employees the ability to respond more immediately to customer inquiries, complaints, and order fulfillment.
  • Speed of Decision Making – reaching employees nearly anywhere, at nearly anytime, greatly reduces critical decision making time.
  • Expedited Issue Resolution – nothing strengthens customer retention than the expedited response to problems and customer issues.  Increased mobility equates to increased accessibility.
  • Cost savings on commuting – mobility is greener when taking vehicle emissions and gas necessary for a daily commute to the office into account.

Impact:  NEGATIVE

  • Security Risks – adopting a mobility strategy entrusts employees to respect corporate data and adhere to security standards.
    • Network and Customer Data Security Concerns – allowing employees the ability to access highly confidential customer information poses a serious security risk without the appropriate enforceable policies.  Additionally, opening up secure corporate networks, whether via VPN or other mechanism, exposes the enterprise to a cornucopia of nightmarish security threats.
    • Lack of Mobile Device Management , or MDM Policies – not widely adopted or implemented
    • Employees disconnected from teams and corporate environment
    • Lack of Technical Support for Mobile Employees

Whether the benefits outweigh the negatives, there is no question that mobility has drastically transformed corporate culture.   Taking advantage of the cost savings, cultural benefits, and recruiting tools a mobile work policy allows will no doubt keep top talent and attract fresh, new talent to the enterprise.  Reap the benefits of mobility with solid Mobile Device Management and enforceable mobile security protocols.



[1] Gartner, Gartner Says Mobility will be a Trillion Dollar Business by 2014, October 21, 2010

[2] Durso, James, Going Mobile:  Redefining the Meaning of Workforce Mobility, October 13, 2010

Image courtesy of [nirots] / FreeDigitalPhotos.net