Mobile technologies are becoming increasingly ingrained in business – and changing human behaviors. However, mobility-lagging organizations will see negative impacts according to Gartner, Inc., including losing skilled workforce, lower productivity, and reduced satisfaction among customers and business partners.
TELECOM AND MOBILITY SOLVED. We free IT Leaders from frustrations while saving you money, time and increasing your productivity. HOW? We optimize telecom and mobility management for clients by leveraging innovative process, purpose-built systems, talented people and deep industry relationships.
We hear you. And we know all too well the pain our clients used to face when dealing with network outages, billing issues, and dealing with telecom carriers.
How does an IT Leader focus on growing their business when faced with these complex challenges? Isn’t there a new way to solve this old problem??
You need answers and we’ve got them. JOIN US as nationally-known, award-winning CIO, Joe Topinka, shares his experience with Renodis and how we solve complex telecom and mobility problems, helping accelerate transformation to an IT Business Partnership model.
View the Recording Below…
It’s not enough for today’s CIOs to oversee IT and IT alone – they need to network throughout the company, looking for ways to make IT a business function, not an afterthought. In fact, America’s most admired and successful companies are crushing their competitors by leveraging technology as a competitive differentiator rather than merely as […]
At a recent Renodis hosted, CIO-focused event, VeloCloud VP of Marketing, Michael Wood talks about their cloud delivered SD-WAN solution and how it is fundamentally disrupting and changing the traditional model in Wide Area Networking. With 100x faster installs, zero touch automation, 3x less costs and faster speeds, companies that are early adopters to this technology will reap great rewards.
Contact us to learn about how Renodis can make VeloCloud technology a reality in your environment.
We’re excited to announce Renodis was featured by Microsoft in a customer story!
The following is an excerpt from a recent press release highlighting the news:
Renodis, America’s first communications managed services company focused on a seamless and superior communications experience for clients, was featured by Microsoft in a story that showcased the innovative use of Microsoft Cloud technology to professionally manage communications environments.
“Together, we created a great piece that really shows the innovative ways Renodis has transformed its business to better serve customers and increase employee productivity,” states Leo Mason, Sr. Product Marketing Manager at Microsoft. “The Renodis promise is to help clients spend more time on strategic initiatives, and less on operations. To do that, Renodis needed a world-class delivery model with supporting technology that allowed it to provide a cost-of-operations lower than its clients could accomplish on their own.”
“We offer a set of outsourcing management services to our clients to manage their communications infrastructure,” says Paul Cashin, Vice President of Client Solutions for Renodis. “As we examined the marketplace, there wasn’t an existing platform that allowed us to build out our service model. We needed to find a platform that offered core capabilities but could also be expanded and integrated.”
To evolve its managed services solution, Renodis identified 5 key requirements: a central company-wide platform, ability to track sales and marketing activities, integration capability with other Microsoft solutions, a complete view of client information, and anytime/anywhere access. Microsoft Dynamics CRM Online supported Renodis’ emerging business requirements by providing a core set of functions: a ticketing system, SLA functionally, contract database, integration options, and customer lifecycle management.
A direct benefit for Renodis clients is that all the data about their communications infrastructure is stored in one location. Renodis gives clients actionable insights based on the client’s particular situation, and it is able to compare how each client’s communications layer compares to the industry best-practices derived from its experience managing multiple clients’ communications infrastructures. “It comes down to value provided,” Cashin says. “We measure ourselves on the business, technical, economic, and support value we are providing to our clients. The Dynamics platform allows us to track and report on our performance across those four value dimensions.”
Renodis has coined the term Vision™ for its platform powered by Microsoft, affirming the company’s commitment to providing clients with professional management of their communications environment.
To read the full story visit: https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=26290
No one needs to tell you that the job of the CIO is one of America’s most stressful roles. As each year winds down you reflect on how you’ve had such great plans to move the needle strategically yet your organization ended up barely keeping the lights on. Take a moment to watch this video to learn a how to solve the annual CIO Dilemma, drive revenue by using technology strategically, while ensuring operational excellence within your company’s communications infrastructure.
Excerpt: “Why does the CIO Dilemma happen? Because each year the CIO is trapped by the classic dilemma of two very different expectations of the CIO. On the one side of the coin is the demand to help drive revenue and profit by using technology strategically with the business units. On the other side of the coin is where 70% of your money and focus goes each year. The operational activities and managed services to support the needs of the business. This CIO dilemma has existed since the first PC was deployed or the first network was constructed. It plays out something like this every year. Research firms appeal to your strategic side by telling you that in order to be the best in class and drive profits with efficiency and technology you need to focus on the new technology trends. However the majority of your responsibilities remain operational support of tasks and projects like these. The list goes on and on. That’s why it’s 70% of your time and money, yet it’s a barrier that prevents you from spending time on the other side of the coin. To accomplish this you reach out to the CFO to ask for more full time employees and you get less than you need or a resounding NO, there’s no budget for that. To add to the stress your CEO just finished reading an article about how CIOs should be strategic and less tactical if the firm is going to truly use technology as a competitive advantage. Of course you agree, but you’re burdened by the CIO Dilemma and face another frustrating year of spinning plates as you realize the result is not a pretty picture – nor a pretty bonus check.
But don’t worry, there is a path to ending this cycle of insanity. Finally a company has created a professional management solution to handle all of the distractions that occur within your communications infrastructure. For just a moment, remember that list that bogs you down and prevents the strategic side from excelling. Imagine if a single company could professionally manage all of the operational and managed services tasks of your entire communications infrastructure layer. With lower costs, better technology, and better support so that you and your staff don’t have to. Adopting Turnkey Telecom Management from Renodis has helped numerous CIOs change this story. With the end-to-end lifecycle of communications managed for you and your team, you can now spend time at those conferences and truly understand how to leverage new trends. This allows you to have a happy IT staff because now they can focus on completing strategic projects and tasks that lead to greater partnering with the business units. Instead of dreading the CIO discussion regarding FTE requests, you can now proactively share that you do not need any additional head count to support communications growth, complexity, and management. With the CIO Dilemma solved, you and your staff can now focus on the strategic side of the CIO coin. The result? The CEO pats you on the back and hands you a big bonus check for the most successful year ever for IT. A year from now, you’re relaxing on the beach, enjoying your success and never having to worry about communications again. That – is happiness.
Let’s start painting this picture today. With Renodis, you truly can break the cycle of frustration and become a more strategic firm while enjoying the best practices of their game changing solution. Call us to start the journey towards happiness and away from insanity.”
CIO Joe Topinka talks about how to deliver more business value through vendor partnerships and why he chose Renodis to manage Communications Infrastructure at Red Wing Shoe Company.
“Hi, I’m Joe Topinka, CIO and VP Multichannel Commerce for Red Wing Shoe Company. As a CIO I’ve spent a career trying to deliver value and bridge the chasm between business stakeholders and IT Leaders. One of the ways I’ve done that over the years is by getting IT leaders to focus less on the layer of IT that I call the dial tone, that’s the layer that has things like telephone and mobile devices. Instead focus on the middle layer or the top layer which is the business services layer or the external customer layer. When you do that you really deliver a lot more value. One of the best ways I’ve learned how to do that is through vendor partnerships. In Renodis we found just such a partner. They’ve delivered 27 percent more bottom line value in terms of managing our telecom, our mobile devices and those types of things. What I really liked about Renodis is that they were the only ones who innovated this turnkey solution and the results were off the charts. Not only has that value been delivered, but we’re getting phenomenal feedback from our internal employees. It’s great to have a rock solid technology layer, but you don’t need to do that yourself anymore. Renodis can deliver the kind of value and trust that you need so you can take your eye off those things and focus on things that really matter to your business. I couldn’t endorse Renodis more strongly. They’ve been one of the top partners I’ve enjoyed working with throughout my 20+ year career as a CIO and I look forward to a very long and prosperous relationship with them now and in the future.”
Joe Topinka, accomplished CIO and respected author, shared the following wisdom at the 2014 Minnesota IT Symposium about how to become a true Business Technology Leader vs. a Tactical IT Leader…
Let’s face it, corporate telecommunications can be a mess: a tangle of providers, contracts and technologies that your IT staff would be better served not wasting its time on. And they don’t have to: Outsourcing the management of your telecom department can put all these costly, chaotic distractions into the hands of experts who devote […]