Saint Paul, MN (May 16, 2015) – Renodis (www.Renodis.com), America’s first communications managed services company focused on a seamless and superior communications experience for clients, was pleased to support and accompany local WWII Veteran, Paul Bolden, as he traveled to Washington, D.C. as part of the Honor Flight program, a non-profit organization dedicated to transporting veterans to visit memorials built to honor their service.

“I’m really excited. I’m 86 years old and I used to travel a lot so it’s renewing in me all over again. I was in Bremerhaven Germany and I haven’t had contact with any of the guys since 1946”, recalls Paul Bolden.

“I’m honored to be able to accompany Paul as he visits Washington, D.C. for the first time. This area’s Honor Flight program has been running since 2005 and this will be the 14th Honor Flight which includes 77 veterans and 88 guardians”, states Craig Beason, CEO of Renodis. In addition to sponsoring the flight Renodis employees participated in the “V-Mail” program, an in-flight mail call to provide the Honor Flight veterans letters thanking them for their service and wishing them well on their trip. The “V-Mail” program is a poignant reminder of how important mail service was to veterans while serving overseas.

The Honor Flight program is a nationwide effort to help surviving veterans visit their memorial in Washington, D.C. This Honor Flight included WWII veterans from Minnesota and western Wisconsin. The veterans left from the MSP International Airport at 6:30am on May 16th and a welcome party was held when they arrived back at 10:30pm. In addition to the World War II Memorial, the veterans saw the Iwo Jima, Korean War, Air Force, and the Women in Military Service Memorials, as well as enjoyed a bus tour of the Washington area. To learn more about Honor Flight, visit www.HonorFlight.org.

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Renodis is America’s first communications managed services company focusing on a truly seamless and superior communications experience for their clients. Renodis’ mission is to enable better communications and greater productivity with fewer internal resources. This is accomplished through talented people, proven process, and Vision™ – a propriety technology platform created specifically for lifecycle management of communications. A Saint Paul, Minnesota based company since 2002, Renodis has helped hundreds of organizations with communications needs. Find out more at www.Renodis.com.

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The number ‘13’ universally elicits superstitious feelings of bad luck for most people. Add a ‘Friday’ to it and you have the title of a pretty scary movie.

sad-jason-13thsad face Jason on Friday the 12th

However, here at Renodis, the number 13 is far from an unlucky number. It was 13 years ago we began with an idea that trends in the telecom industry put mid-sized firms in a tough position to successfully manage communications.

What began as a typical business model of offering expertise and support for vendor selection and project management, has morphed into the nation’s only end-to-end communications managed services solution purpose-built to produce great value for our clients.

It was risky.

At first, the marketplace and our many partners thought we were nuts to try and spend the time and money to build a comprehensive solution involving the best people, processes and custom tools to manage the entire communications ecosystem in today’s hyper-connected world. They cautioned us that there were many other companies that were offering up pieces of the solution and it was folly to assume one firm could master every facet of the lifecycle – and be accountable for excellence and value.

They said the status quo of expecting dysfunction and mediocrity was good enough and no one would understand a complete solution, nor place great value on excellence in the management of this space.

Well, it’s been 13 years since our founding and 3 years since we hatched the idea of Turnkey Communications Management. We couldn’t be more excited to report we are helping our early adopters by providing tremendous value so they can focus their IT staff on strategic initiatives that help ‘grow’ the firm vs. fumbling with the numerous tactical (yet important) actions and events that fit in the ‘run’ bucket.

The crossover point.

The greatest inflection point for all businesses is when they cross over from “if” they will succeed and offer real value — to “how fast” do they wish to grow.

With several clients under management, a mature delivery model, seasoned management, and expert people and tools, we are poised for careful growth by helping clients who wish to change the status quo.

Over the next 13 years we look forward to helping hundreds of clients become IT superstars and best in class businesses …..and that is nothing to be afraid of!

Don’t be scared of change. It can be great. So can the number 13!

“At Thanksgiving, more than ever, our thoughts turn gratefully to those who have made our progress possible as we work to change the industry, empower our clients, and drive excellence in the creation of our new category: Turnkey Communications Management.

In this spirit we say, simply but sincerely,

Thank you, and best wishes for a Happy Thanksgiving!”

Team Renodis had a great time last Saturday at the Minnesota Transportation Museum/Jackson Street Roundhouse for their Summer Soiree get together.  The Jackson Street Roundhouse is a a former steam engine maintenance facility with a genuine operating roundhouse turntable, one of the last of its kind in the country.

Employees and families got to take in the history of Minnesota Railway with vintage steam engines, operating equipment, and in progress restoration.

Complete with chocolate fountain, temporary tattoo bar, cotton candy, and trolley rides — Renodis employees had a grand ‘ol time learning about this unique era in Minnesota history.

chad-and-fam_web joyce-and-fam_web rutledge_web

A group of Renodis volunteers recently spent an afternoon helping to pack food at Second Harvest Heartland’s headquarters located in St Paul, MN.  Second Harvest Heartland is the Upper Midwest’s largest hunger relief organization.

Second Harvest Heartland Headquarters in St Paul, MN

Welcome Renodis Volunteers

Renodis Volunteers at Second Harvest

With the great organization and process of volunteer coordinators at Second Harvest Heartland, in a mere 4 hours Renodis volunteers were able to pack 850 boxes which means 24,650 pounds of food, 17 pallets, over 12 tons, or 20,542 meals for seniors!

Second Harvest Volunteering making boxes

Here Ryan Carter set the pace for packing by making boxes

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Second Harvest Heartland Renodis Volunteers

Renodis volunteers at the end of the packing line adding final items and taping up for shipment

Second Harvest Heartland is known for distributing great amounts of food quickly and efficiently; in 2012 alone, they collected, warehoused and distributed more than 76 million pounds of food.  Second Harvest is also a member of Feeding America, a national network of more than 200 food banks serving every state in the United States. 

If you are interested in more info on volunteering with Second Harvest Heartland, click here.

Melanie is a huge contributor here at Renodis and was recognized by her colleagues as Employee of the Year in 2013 as a result. Many years in telecommunications arms her with a breadth of knowledge – she’s extremely helpful with wireline issues and currently leads the support desk. You may have also read one of her posts on the Renodis blog! Please take a few minutes to get to know Mell:

Mell - Award Photo - Renodis 2013

Name

Melanie Mortensen

Title

Service Delivery Manager

When did you join the Renodis Team?

Almost 3 and a half years ago, on September 16, 2010

What did you do before Renodis?

I worked for UsWest/Qwest/Century Link in a variety of telecommunications support positions.

How would you describe your experience at Renodis so far?

My experience with Renodis has been an amazing roller coaster ride. It was quite a culture shock going from a large corporation to a mid-size business. Things are so different. I have a voice here – my input matters and I am empowered to make changes that make a difference in our day-to-day operations.

Favorite telecom/mobile gadget or favorite time saving tool

I have to say that it is still Google. Telecom is a huge industry. It is unpredictable and one team of people, regardless of how much experience they have, cannot know everything. I use Google every day.

What do you most like about your work?

I like helping people and solving problems. I started in telecommunication as a residential phone bill collector. From there I did residential sales, then business sales support. I have seen all parts of the dysfunction that is telecom and I enjoy trying to fix it. I also enjoy managing a team. It brings me great satisfaction to see them proud of the job they have done. I feel accomplished when I am able to help them solve an issue for a customers. To me, it is a good day when everyone leaves smiling.

How do you or your team continue to innovate and challenge the status quo?

We provide Turnkey Telecom Management because there is a need for it. Telecom is a very broken industry, but for the most part, the people in it are good hard working people who have gotten into bad habits. They get stuck in always expressing what they “can’t” do. I try to teach my team to think of what they “can” do. We can’t change the carrier policies, but we can leverage our collective years of experience to find a path around them. We try to operate in the mindset of, “Just because it has always been that way does not mean it has to always be that way”. It helps us approach things differently to hopefully get a better end result than our customers could have gotten without us.

Do you have a thought-leader or person you admire in your field or industry? Who and why?

Sean Buckley of Fierce Markets. He is an editor for the “Fierce” suite of websites. I find his articles up to date, helpful and informative. Thanks to him, I can keep up with wireline, wireless, cable and unified communications with a couple clicks. FierceTelecom is my home page.

What are you most looking forward to in the years ahead as you continue your work at Renodis?

Seeing where we end up. We are at the beginning stages of something no one else in the industry is doing. We have doubled in size since I started and we continue to grow daily. The hours are long and the work harder that I have ever done, but I know it will be worth it. Being in on the ground floor is pretty exciting!

Where can we find you when you are not at Renodis?

At home with my husband Tom, and our three boys Christian (20), Jonathan (15), and Matthew (12), or at the YMCA teaching fitness classes part-time.

What has been your biggest life accomplishment to date?

Aside from being awarded the first ever “Renodis Employee of the Year” award, I would say my marriage and my children. Everything I do, I do for them. They make me proud every day.

If you were a superhero, who you would be?

Jean Grey aka “The Phoenix”. As one of the most powerful telepath’s in the world, Jean Grey is easily the most powerful member of the X-Men team and most powerful female in the entire universe. Her powers are only limited by her own mind. Not only is she a telepath but she’s also a telekinetic. She has the ability to move objects just by thinking about them. Jean is scary powerful but when she transforms into The Phoenix, she’s just scary. Her powers become incredibly unpredictable and are seemingly endless. I like her because even though she is strong, she has a soft side, and a conscience. She shows compassion and kicks butt. THAT is the whole package.

Renodis takes a lot of pride in our office culture, setting us apart from the stereotypical telecom environment.  That includes pride in our employees – both as productive, innovative members of the team AND as dynamic individuals.  That’s why we choose to showcase some of our talented team members.  This week, get to know Mike!

MikeBelmontName

Mike Belmont

Title

Enterprise Account Manager

What did you do before Renodis?

After working for two Startup Technology companies, I was looking for a career with a larger fortune 1000 company and landed at Qwest, after being recruited by Renodis CEO, Craig Beason.

When did you join the Renodis Team?

I was actually involved in the original concept and formation of Renodis, although, I did not join the company at the time of its initial launch.  I always knew that I would eventually be part of the Renodis family and officially joined Renodis in Feb of 2005 as the 3rd sales person.

In three adjectives, how would you describe your experience at Renodis so far?

Simply an adrenaline rush

Favorite telecom/mobile gadget?

ESPN Streak for the cash mobile app

What do you most like about your work?

There are two things that I like most about my job.  First and foremost it is very rewarding when you know you have truly helped a customer by advising them on a better way to communicate or solve a problem.  The second thing I like most about my job is that I have the pleasure of working with some of the most driven people in ANY industry.

How do you or your team continue to innovate and challenge the status quo?

At Renodis we are always looking for ways to get ahead of the technology curve and re-invent ourselves and how we engage with the marketplace.

Do you have a thought-leader or person you admire in your field or industry? Who and why?

I admire my leadership team for having the courage, drive, and vision to completely transform our business from a transactional organization to a professional services organization.

What are you most looking forward to in the years ahead as you continue your work at Renodis?

I am looking forward to the day that we have offices all over the country and I am known as the old dinosaur that is now considered the company mascot.

Where can we find you when you are not at Renodis?

You can always find me at Conference Room A (Inside Joke).  We work hard and play hard every day!

What has been your biggest life accomplishment to date?

Marrying my wife Amy, making the decision to leave my job in NYC and move to the Midwest to start a new life and career.

If you were a superhero, who would you be?

I try to model myself after my father, who has always been my superhero.

We have smart people working at Renodis and they have contributed greatly to the success of the company. By featuring our employees, we offer a behind-the-scenes glimpse into our company culture and the people who power our business. This month’s Employee Spotlight is Brian Dykhuizen, Mobility Manager at Renodis.

Meet Brian.

brian

Name: Brian Dykhuizen

Title: Mobility Manager

What did you do before Renodis? I started in Telecom in 1999 with Nextel in Colorado taking several different positions, then returned home to Minnesota in 2003 as a Wireless Field Support Representative. 

When did you join the Renodis Team? I left Sprint in 2011 and joined Renodis in March of 2012. 

In three adjectives, how would you describe your experience at Renodis so far? Enlightening, Inspiring, and fast-paced

Favorite mobile gadget  The Samsung Galaxy S III

What do you most like about your work? Learning, mastering, teaching, and impressing clients.

How do you or your team continue to innovate and challenge the status quo? We continue to train and compile training materials for constantly evolving mobile technologies.  We pay close attention to the wants and needs of our mobility clients and educate ourselves in an effort to support them.

Do you have a thought-leader or person you admire in your field or industry? Who and why? The late Steve Jobs.  He was a real-life Willy Wonka, whose focus on the user experience raised the stakes in mobility and forced his competitors to evolve or get out of the way.

What are you most looking forward to in the years ahead as you continue your work at Renodis? I really want to see how support for our clients is transformed with the changing mobile workforce.   In the last ten years, mobile devices have accelerated the speed and versatility of business communications.  With the explosion of mobile devices, we are learning how to secure corporate information on these devices while reducing expenses.

Where can we find you when you are not at Renodis? Working in my garage, kayaking, biking, skiing and enjoying what makes the Twin Cities a great place to live.