Building a decision framework for telecom services eliminates any guessing or bias from the individual or team. It ensures the business requirements are tightly met and it puts you in the driver’s seat with powerful information and clarity.

We often get the question, “What’s the difference between a decision framework and RFP?” These two approaches couldn’t be more different…There are many opportunities where an RFP makes sense, however our clients will tell you that you may be better off building a decision framework when it comes to telecom services for these reasons:

• RFPs are defensive in nature. Even if RFPs ask the right questions, the decision is typically being made for the wrong reasons (i.e. to avoid risk rather than embrace a shared vision and goal). This risk-avoidance strategy is baked into the RFP process.
• RFPs are built on consensus, which is an ineffective way to responsibly secure a business outcome.
• RFPs are an extremely lengthy, time consuming process for the internal business. They tend to drag out decisions which impacts choice, pricing, and not taking into account all the available options.
• RFPs are oftentimes recycled templates from other projects vs built to determine best telecom outcomes as a whole