Renodis Network Performance Monitoring Services Give You Clear Visibility and Full Remediation
Your network is the backbone of your IT services. From new cloud technologies, security, usability, to leveraging data and BI to drive your business – they depend on the performance of your network.
As networks are becoming more complex, it is critical for businesses to have real-time, reliable visibility into network status and performance and a rock-solid process in place to immediately act on any issues.
Renodis’ Network Performance Monitoring Services give you peace of mind knowing your network is fully managed.
Renodis Network Performance Monitoring Services Solve These Challenges
Renodis Network Performance Monitoring Services
Once we build your detailed business criteria for Technology, Support and Economics, we help you give each individual criteria a ranking. For instance, if your business is very dependent on service and support above all else, we weight the criteria in that category accordingly. If certain criteria within a dimension of value are more important than others, we make sure that is reflected.
Full Incident Management
- Event detection to incident resolution
- Incident reporting: both carrier and client
- Coordinate level 1 diagnostics
- Coordinate problem determination
- Coordinate equipment replacement
- Contact remote site personnel
- Contact others as appropriate
Performance Monitoring
- Wireline circuit
- 3G / 4G wireless back up circuit
- Failover to 3G / 4G circuit
- Fall back to wireline circuit
- 3G / 4G data usage monitoring
Escalation Management
- Escalation within vendor organization
- Client status updates
Renodis Turnkey Telecom
Management
END-TO-END MANAGEMENT
We ensure the right technology for your environment, lowest total cost, best-in-class support and more time in your pocket.
RENODIS VISION™
Our proprietary technology platform designed specifically to manage all tasks, activities and assets allowing actionable insights.
MULTI-DISCIPLINARY MANAGEMENT APPROACH
An integrated view into the life cycle of a telecom asset yields the lowest total cost and least risk to an organization.