- Resources on demand to manage all aspects of telecom
- Telecom specific end-user support
- Carrier and vendor management
- Telecom early warning system to identify problems
The TTM Framework for Success Back to the TTM Menu >
Renodis’ Turnkey Telecom Management solution uses a proprietary methodology that integrates four critical success factors for an optimized telecom department.
Roll over each component to learn more.
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Service
Service
One very smart and responsive point of contact. Zero buck-passing. Minimal problems. Maximal satisfaction. And yes, we’re talking about telecom.
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Technology
Technology
Tech expertise plus business savvy, focused on your company’s needs and goals, equals future-proofing Renodis style.
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Analytics
Analytics
Telecom is a critical function for your business. We say it’s time it was managed accordingly, with rich metrics and insightful analysis.
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Economics
Economics
The Renodis cost management model goes far beyond contracts and invoices to deliver significant savings across the total cost of telecom.
Discovery • Design • Delivery
Click here to view our proprietary process map and learn more about how we deliver TTM.
Back to the Overview
Service
Painless pays
Time was, the only way to feel satisfied with your telecom service was to set the bar low—very low. Not anymore. Our holistic, integrated, single-source TTM solution is designed to radically improve the service you receive and maintain consistently optimal performance throughout your telecom environment. That means fewer problems. And if issues arise, they’re resolved with one call and no red tape.
Back to the Overview
Technology
Optimized now—with an eye to the future
At Renodis we’re vigilant about tracking and evaluating telecom technology developments. At the same time, we make a point of understanding your organization, markets and processes. This business acumen combined with technical expertise enables us to find solutions that are right for you now and for transitioning in the future as needs and technologies change.
Back to the Overview
Analytics
Meaningful metrics, actionable intel
TTM takes telecom analytics to whole new level of accuracy, utility and insight. Our end-to-end management model, coupled with proprietary benchmarking measurements such as Telecom Cost Per Employee, provide a sharply focused perspective on costs and performance. Rich statistical analysis with a holistic perspective guides us in making continuous improvement in key metrics. And predictive analytics enable us to help you make smart decisions proactively.
Back to the Overview
Economics
Lowering the total cost of telecom
By managing your telecom department holistically, professionally and objectively, TTM saves money throughout your telecom environment, immediately and in the long-term. In addition, we optimize your telecom, increase productivity and reduce costly downtime. As a carrier-neutral advocate for your company, we negotiate the most advantageous contracts for your needs. Plus our comprehensive understanding of your environment lets you plan more cost-effectively and avoid costly wrong decisions.
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Current State Review
- Business Directive
- STAE® Evaluation
- Prelim Inventory
- Contract Review
- Resource Assessment
- Service Assessment
Output
- Current state assessment of Telecom Environment
- Best practices gap analysis
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Financial Review
- CapEx Vs OpEx
- Contract Obligations
- Service Agreements
- Consulting and T&E expense
- Downtime assessment
Output
- Financial cost breakdown
- Outsourcing Cost Analytis
- ROI
- Cost Per Employee Metric
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Letter of Intent
- Current state assessment of Telecom Environment
- Best practices gap analysis
X
Solution Design
- Solution Mapping
- Resourcing plan
- Service Desk Design
- Vendor Alignment
- KPI development
Output
Complete telecom outsourcing roadmap
X
Implementation Plan
- Communications Plan
- Phased rollout
- Vision 360 ® rollout
- Vendor Mgmt Plan
- Service Desk
Output
Project plan with task, milestones and due dates
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Contracting and SLA
- Outsourcing Contract Development
- SLA Development
- 3rd party vendor contracting
Output
- Master Services Outsourcing Contract
- Burn in SLA
- Steady State SLA
X
Inventory Validation
- Develop Complete Inventory
- Logical validation
- Physical validation
- Order & Incident Improvement
Output
- Complete and Accurate Inventory
- Reporting
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High Value Track
- Inventory clean up
- TEM Recovery
- Vendor Negotiation and Re-contracting
Output
Immediate savings inline with market rates
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Managed Services Track
- Incident/Order Mgmt
- End User Support
- Equipment Management
- Financial Management
- Inventory Management
- Vendor management
Output
- Higher level of user satisfaction
- Ongoing cost containment